FAQ

Any except cheque payment:
-    Cash (bank card required for guarantee)
-    Card (Visa, MC, UP, Amex)
-    ANCV holiday vouchers (paper and digital)
-    Noelse (payment by secure link)

Reservation must be guaranteed by a credit card. A deposit for the cost of your 1st night will be deducted at least 7 days before arrival. The deposit will be refunded the day you check in upon payment for your stay in full.

Yes, ANCV holiday vouchers (paper and digital)
Please check their expiry date! Some expire on 31/12 every year

After entering your arrival and departure dates when you book on our website, you can enter your promo code for a discounted rate. Reminder: enter the DIRECT code and we will deduct 15% from the price of the stay when you book on our website or with our booking department.

Check-in: 3pm
Check-out: 12pm
A complimentary luggage service is available no matter what time you arrive or leave, so you can get on with your day.

Please contact us: this service depends on our availability on the day.
A luggage service is available if we cannot accommodate your request.

We authorise refunds on the day you pay when you arrive. Your bank may take longer if it is overseas. It can take up to 1-2 weeks. Please contact our management team if you have any questions.

2,01€ per day per person (subject to change by Nice Council).

Hôtel Khla has 11 triple rooms. Some have space for an extra bed (camp bed for an extra 20€). We cannot guarantee this service, it depends on availability on the day you arrive: Please contact us if you have any questions.

Board games are available at reception on request.

Payment in full is required on arrival. Refund requests due to early departures are subject to our cancellation terms. Your first night's stay is deducted from your card as a deposit. Should our payment terminal decline your payment, we may cancel your booking if you do not make payment within 24 hrs.

There are 6 floors at Hôtel Khla.

Yes, our lift is suitable for wheelchair users.

Yes, there are festivities from December 1st. Please ask us for the schedule.

Please visit our independent Summer Hotels group website and click "the group" tab to send your CV, view our vacancies and apply for any current openings.

Yes, your friends are our friends. Pets are welcome (at extra charge). Please let us know your four-legged friend's name before you arrive: we have a surprise for them!

Hotel Khla will soon be approved as PET-FRIENDLY by Nice Council

We don't have a car park. But the private EFFIA car park (12 avenue Thiers 06000 Nice – +33 (0)8 06 00 01 15) is 160m from the hotel (next door to Gare Nice-Ville train station): you can park there. Max. height: 2m. 24 hour rate: 40€*/4.50€* per hour.
*Rates updated in December 2022

Hotel Khla doesn't have a restaurant but the team at reception will let you know the best nearby eateries to suit your taste and budget.

Yes, several of our rooms are suitable for wheelchair users.

Please request room service at reception by 8pm the day before. Room service costs an additional 5 Euros.

Our breakfast buffet includes some basic gluten-free items that you can have with your own products. Please advise us of your food intolerance before arrival. We have a list of the products we serve and their food allergy warnings.

No, but on Sundays we serve mini pancakes that you can heat up. Remember that you can make your own fresh orange juice every morning too.

Our night receptionist will do their best to provide breakfast with as many items as possible when you check out. Please inform reception by 8pm the day before you leave.

7am-10.30am daily. 9am-10am is the busiest time. Please avoid this time for a more relaxed experience and better service.

No, but our trusted partner provides trips, tours and airport transfers. Please contact us to book and we will confirm how much it will cost.

A price limit applies to taxis (luggage and night prices at extra charge). Please check before you decide how to proceed. We will be delighted to help.

Nicétoile car park is 650m away, 8 mins on foot. The car park entrance is on Rue Lamartine (Tel: +33 4 92 17 38 17)

Gare de Nice car park: 2m
Nicétoile car park: 1.90m

No, Hôtel Khla is based in the city centre 100m from the train station. The tram takes you straight to the seaside within minutes. Thiers tram stop is within easy walking distance, a few metres from the hotel.

Yes, some of our rooms have balconies at an extra charge.

Yes, our twin rooms are in the superior room category. Please inform us of your requirement when you book so we can honour your request subject to availability.
Warning! classic rooms only have double beds that can't be separated.

No, we do not provide them. However, slippers are available from reception on request.

An iron and ironing board are available from reception on request.

Yes, all our rooms have a hairdryer in the bathroom.

Yes, Hôtel Khla has two disabled rooms. Please inform us of your requirement when you book so we can honour your request subject to availability.

Our hotel is in the city centre. Some of our rooms face onto an internal courtyard. We cannot reserve these rooms and they are subject to availability on the day you arrive. Please inform us of your preference when you book so we can honour your request subject to availability.

No, but we do have triple rooms.

We have 11 triple rooms: some have space for a camp bed for a 4th guest at an extra charge of 20€. This set-up is subject to availability and feasibility on the day you arrive. Please contact us.

No, smoking is not allowed anywhere in the hotel.

Yes, we provide an external concierge service (at extra charge) to satisfy your every need and budget. Please contact us far enough ahead of time to ensure we have time to organise your surprise (at least 24 hours in advance).
There is a range of themes to choose from:
-    Honeymoon
-    Birthday
-    Anniversary
-    Gift ideas
-    Romantic break
With a range of brands and products:
-    Deli produce
-    Champagne and wine
-    Flowers and balloons
-    Wellness

Please contact us. We will be delighted to help.

Yes, all our rooms have safes. Instructions are provided in several languages so you can use the safe with peace of mind.

We're right opposite it! Hôtel Khla is 100m from Gare Nice Ville train station.

Hôtel Khla is a 2 minute walk from Gare Nice Ville train station! You couldn't be closer!

There are no charging stations at Hôtel Khla but there are in front of the Gare Nice Ville train station forecourt.

In front of Gare Nice Ville train station, 100m from the hotel.

No, there's no drop-off point but you can drop off your luggage and go and park; we'll check you in once you've parked.

The cheapest is to get the tram to the airport (1.50€ per ticket per person). The closest tram station to Hôtel Khla is the Thiers stop (200m, within 3 minutes on foot)
It takes at least 40-45 minutes to reach the airport.
-    Take tram 1 to Hôpital Pasteur
-    Get off at Jean Médecin
-    Walk to line 2
-    Take L2 to the Airport
-    Get off at Terminal 1 or 2

Reception can order you a taxi on request with no advance bookings. The fixed rate is 32€ (exc. luggage or night journeys which require an extra charge)

Reception can also call a trusted provider. Please contact us.